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VPIC Programs | FITP When You Have Concerns or Disagree As a service to the community, VPIC is pleased to host the following information about the Family, Infant & Toddler Program of Vermont. As parents, there are informal steps you can take when you feel your child's services are not working or need to be changed. These steps include talking to your service coordinator, contacting the person providing services for your family, requesting a meeting with the team working with your child and asking for a meeting of the Part C Advisory Team in your region. When you can not work out the problem informally, you may wish to contact the Family, Infant & Toddler Program about other steps you can take. This fact sheet summarizes options to resolve problems. Mediation You and the individuals who work with your child have the right to request mediation when you disagree with an agency or service provider regarding your child's identification, evaluation, eligibility, early intervention services or payment for early intervention services. With the help of a mediator, you and the individuals who work with your child have an opportunity to talk about their side of the problem. A mediator is a neutral person who is experienced in helping people work out disagreements. Both the family and individuals providing services must agree to mediation. To request mediation, write or call: Kathy BoulangerMediation - You have the right
Due Process hearing You have the right to request a due process hearing to resolve differences regarding your child's identification, evaluation, eligibility, early intervention services or payment for early intervention services. In a due process hearing, each participant will present information about their side of the disagreement. The impartial hearing officer makes a decision based on this information and other information from the law. To request an impartial due process hearing, write or call: Kathy Boulanger Due Process - You have the right
You and the other participants have the right to appeal a due process decision by filing a civil action in a federal or state court. After the hearing officer makes a decision, you have 90 days to appeal. If you do not respond within 90 days, you may lose your right to appeal the decision. During the appeal process, your child continues to receive early intervention services. You have the right to review all the hearing records. Administrative Complaint As parents, you have the right to make a written administrative complaint when you disagree with an agency or service provider. Consulting staff from the Agency of Human Services and/or the Vermont Department of Education will follow up on your complaint and will provide you and the other participants with an opportunity to give more information. Within 60 days after you make the complaint, you will receive a written decision from the Commissioner of Education or the Secretary of the Agency of Human Services. To file an administrative complaint, write or call: Kathy BoulangerForms are available from the Family, Infant and Toddler Program or the Vermont Department of Education to assist families in requesting a due process hearing, or an administrative complaint investigation. You will be asked to provide the following information: your child's name, address and the region where your child receives early intervention services, the nature of the problem or disagreement, and how the problem might be resolved. --------------------------------------------------------------------------- Developed by the Family, Infant and Toddler Program of Vermont in cooperation with the Vermont Parent Information Center, 1994. Updated 2005. For more information, permission to reprint or to obtain additional copies, contact the Family, Infant and Toddler Program, 1-800-649-2642 ext. 3602 or 802-241-3602 (Voice). For a more complete copy of your rights, please contact the Family, Infant and Toddler Program for Parental Rights In Early Intervention. |
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